Our services

Twenty-one services.One integrated approach.

Experience Mark brings multiple facility services together under one integrated management approach, making it easier for clients to manage technical, operational, and support requirements.

21Services
5Layers of a building
OneIntegrated approach
Explore by layer

5 services

The envelope. Where a building meets the world.

Façades, glazing, surfaces and green areas. Everything that shapes the first impression of a facility and protects what happens inside.

  1. Curtain wall & façade glass installation
  2. Glass & aluminum installation
  3. External building glass cleaning
  4. Cladding, plastering & insulation works
  5. Landscaping & green-area care

The envelope

Curtain wall & façade glass installation

We carry out curtain wall and façade glass installation for towers and buildings in line with design specifications and building requirements. Our focus is on accurate measurements, safe installation, and high finishing standards to support façade performance, durability, and architectural appearance.

  • Accurate measurements
  • Safe installation
  • High finishing standards
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Tall glass curtain-wall building against the sky

The envelope

Glass & aluminum installation

We provide glass and aluminum installation and maintenance works for buildings and facilities, covering both interior and exterior applications. Our work emphasizes precise installation, finishing quality, and proper integration with architectural elements to achieve functional and aesthetic requirements.

  • Interior & exterior
  • Precise installation
  • Architectural integration
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Glass-walled commercial building facade

The envelope

External building glass cleaning

We provide external façade and glass cleaning services to maintain building appearance and improve overall visual cleanliness. Works are carried out using methods suited to the building type and height, with proper safety and operational procedures to ensure service quality and efficient execution.

  • Façades & glass
  • Suited to building height
  • Safety procedures
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Window cleaner rappelling down a building facade

The envelope

Cladding, plastering & insulation works

Our services include cladding, plastering, and insulation works designed to protect surfaces, enhance building performance, and improve finishing quality. Each scope is executed according to project requirements, surface conditions, location, and intended use to support durability and overall building efficiency.

  • Surface protection
  • Building performance
  • Finishing quality
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Hands applying plaster to a wall with trowels

The envelope

Landscaping & green-area care

Experience Mark provides landscaping and green-area maintenance services designed to preserve the appearance and quality of outdoor environments. Our services include plant care, lawn maintenance, trimming, pruning, and regular follow-up according to the characteristics and operational requirements of each location.

  • Plant care
  • Lawn maintenance
  • Trimming & pruning
  • Regular follow-up
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Gloved hands pruning a green shrub with hand shears

6 services

The systems. What keeps it running.

Power, air, water, vertical movement, fire safety and security. The technical systems a facility depends on every hour of the day.

  1. Technical maintenance & operations
  2. Electrical services
  3. Air-conditioning, plumbing & carpentry
  4. Elevator & escalator installation and maintenance
  5. Fire fighting & fire alarm systems
  6. Security & CCTV systems

The systems

Technical maintenance & operations

We provide technical operation and maintenance services to support business continuity, reduce breakdowns, and maintain asset performance. Our services include electrical, air-conditioning, plumbing, carpentry, and other technical maintenance activities through scheduled maintenance programs and effective response to daily operational requirements.

  • Scheduled maintenance
  • Daily response
  • Asset performance
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Technician on a ladder working on a ceiling access panel

The systems

Electrical services

Our electrical services include maintenance and monitoring of electrical systems to support reliable and efficient facility operation. Technical issues and maintenance requirements are handled through organized procedures, supported by preventive and scheduled maintenance activities that help reduce failures and improve operational reliability.

  • Maintenance & monitoring
  • Preventive maintenance
  • Operational reliability
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Electrician using a screwdriver on an electrical panel

The systems

Air-conditioning, plumbing & carpentry

We provide maintenance services for air-conditioning, ventilation, plumbing, carpentry, and general facility-related requirements. Services are delivered according to the needs of each facility, with an emphasis on responsive support and organized maintenance programs that help maintain facility performance and user comfort.

  • Air-conditioning
  • Ventilation
  • Plumbing
  • Carpentry
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Air-conditioning units mounted on a building wall

The systems

Elevator & escalator installation and maintenance

Our services include the installation and maintenance of elevators and escalators to support safe use and continuous operation within facilities. Inspection and preventive maintenance activities are carried out through organized plans that help reduce breakdowns, improve reliability, and maintain equipment performance.

  • Installation
  • Inspection
  • Preventive maintenance
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Escalator inside a modern building

The systems

Fire fighting & fire alarm systems

We support facility safety through services related to fire fighting and fire alarm systems, including periodic monitoring, operation, and maintenance to help maintain system readiness. These services support emergency response planning and contribute to protecting people, property, and facilities.

  • Periodic monitoring
  • System readiness
  • Emergency response
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Fire extinguisher mounted on a wall

The systems

Security & CCTV systems

Our security and surveillance solutions support facility protection and provide effective monitoring of important areas. Services include CCTV system operation and monitoring in coordination with site security requirements, helping improve protection, organize site activity, and support overall safety procedures.

  • CCTV operation
  • Site monitoring
  • Safety procedures
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Security cameras mounted on a pole against a clear sky

4 services

The spaces. What it is built and finished with.

Construction, carpentry, floors and interiors. The physical fabric of a facility, delivered with attention to accuracy and finish.

  1. Prefabricated wooden building construction
  2. Building carpentry works
  3. Tiling & flooring installation works
  4. Fit-out & renovation services

The spaces

Prefabricated wooden building construction

We provide prefabricated wooden building solutions tailored to different site requirements, with a strong focus on manufacturing quality, precise installation, and efficient execution. Works are carried out according to project needs and intended use, ensuring design flexibility, practical functionality, and effective space utilization.

  • Manufacturing quality
  • Precise installation
  • Design flexibility
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Wooden building structure under construction

The spaces

Building carpentry works

We carry out building carpentry works including doors, wooden fittings, repairs, and maintenance according to site requirements. Our approach focuses on accurate execution and finishing quality, helping maintain the appearance, functionality, and durability of wooden elements within the facility.

  • Doors
  • Wooden fittings
  • Repairs & maintenance
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Carpenter sanding a wooden surface

The spaces

Tiling & flooring installation works

We provide tiling, flooring installation, and floor covering works for a variety of interior and exterior areas. Execution methods are selected according to site conditions and usage requirements, with close attention to leveling, finishing, accuracy, and long-term functionality.

  • Interior & exterior
  • Leveling
  • Finishing
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Tiler setting a white tile in place

The spaces

Fit-out & renovation services

Experience Mark provides fit-out and renovation services to enhance interiors and improve space functionality, including upgrading finishes and adapting spaces to meet facility and operational requirements, with a focus on quality and organized execution.

  • Upgraded finishes
  • Space adaptation
  • Organized execution
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Electrician on a ladder fitting ceiling lights in an office

4 services

The everyday. How it feels to be inside.

Cleaning, hospitality, hygiene and resources. The daily care that keeps environments clean, healthy and welcoming.

  1. Cleaning & housekeeping
  2. Hospitality services
  3. Pest control
  4. Water treatment & waste management

The everyday

Cleaning & housekeeping

We provide professional cleaning and housekeeping services for different types of buildings and facilities, covering internal spaces, common areas, and service facilities. Our cleaning programs are organized according to the nature and usage of each site, helping maintain a clean, comfortable, and well-presented environment.

  • Internal spaces
  • Common areas
  • Service facilities
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Gloved hands cleaning a desk with a spray bottle and cloth

The everyday

Hospitality services

Experience Mark provides hospitality and support services for workplaces and various facilities, helping enhance the comfort of employees and visitors while maintaining a professional image. Service teams and operations are organized according to each location’s requirements, usage patterns, and expected service levels.

  • Workplaces
  • Visitor comfort
  • Professional image
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Modern lobby lounge with leather sofas and armchairs

The everyday

Pest control

We provide pest control solutions that help protect facilities and maintain a healthy and safe environment for occupants. Services are delivered through scheduled programs tailored to each facility, with a focus on prevention, ongoing monitoring, and treatment of areas that may contribute to pest activity.

  • Prevention
  • Ongoing monitoring
  • Scheduled programs
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Pest control technician holding a spray gun

The everyday

Water treatment & waste management

We provide water treatment and waste management services that support hygiene, sustainability, and efficient facility operation. Our work includes monitoring water treatment requirements and organizing waste collection, handling, and management processes according to site conditions and operational needs while maintaining a safe and organized environment.

  • Water treatment
  • Waste collection
  • Handling & management
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Aerial view of water treatment tanks at a facility

2 services

The oversight. How it all comes together.

Coordinated teams, supervised services and well-used space. Bringing the moving parts of a facility into one organized operation.

  1. Building management services
  2. Space management services

The oversight

Building management services

We provide building management services focused on organizing and monitoring operational and support activities within facilities. This includes coordinating teams, supervising services, following site requirements, and supporting operational continuity to maintain facility quality and improve overall management efficiency.

  • Team coordination
  • Service supervision
  • Operational continuity
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Control room filled with monitoring equipment

The oversight

Space management services

We support efficient space utilization through planning, area allocation, and improved circulation within facilities, helping maximize available space and enhance overall workplace efficiency.

  • Planning
  • Area allocation
  • Improved circulation
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Open-plan office with rows of desks and glass partitions

Our work methodology

How every service is delivered.

Whichever services a facility needs, the work follows the same organized method, from the first assessment to day-to-day monitoring.

  1. Assess

    Facility needs

    Our methodology begins with assessing facility needs.

  2. Define

    Requirements

    We define the operational and maintenance requirements.

  3. Plan

    Work plan & resources

    We develop an appropriate work plan and allocate resources efficiently.

  4. Monitor

    Digital oversight

    CAFM, Facilities Management Systems, and digital dashboards monitor work orders, assets, and performance indicators.

This digital approach improves response time, enhances operational efficiency, and supports better decision-making.

Solutions for different facilities

One partner, many kinds of place.

The flexibility of Experience Mark services enables us to support a wide range of sectors and facilities. Service scopes are tailored to each facility’s size, nature, and daily operational requirements.

Administrative buildingsCommercial buildingsResidential compoundsIndustrial facilities
Hospitality propertiesEducational facilitiesHealthcare environments

Start a conversation

Tell us what your facility needs.

One service or many, we’ll start with the details that matter to your facility and shape the right scope around them.

Call +962 79 000 4456
Speak with Experience Mark+962 79 000 4456
Find us in AmmanAl Shajrah Street, VBC Offices, Building No. 8
3rd Floor, Office No. 235, Amman